Shipping policy

At Radiansee, we are committed to delivering high-quality products with care.

Processing time: 1–3 business days
Estimated delivery time: 10–15 business days after your order has been processed.
Delivery times may vary due to holidays, customs, weather conditions, or carrier delays.
Once your order has shipped, you will receive a tracking number by email.
Please ensure that your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect addresses.

Return & Refund Policy

Your satisfaction is important to us.

Due to the nature of our products, we do not accept returns on opened or used items for hygiene and safety reasons.

You may be eligible for a replacement or refund if:

To request assistance, please contact us within 7 days of receiving your order and include:

Approved refunds will be issued to your original payment method within 5–10 business days.

Orders may be canceled within 12 hours of purchase.

After this period, orders may already be in processing and cannot be canceled or modified.

Your privacy is important to us.

We collect only the information necessary to process your order and improve your shopping experience.

Your personal information is never sold or shared with third parties except trusted service providers involved in processing your order and payment.

By using our website, you agree to:

Radiansee reserves the right to update these terms at any time without prior notice.

If you have any questions or need assistance, please contact our customer support.

Email: contact@radiansee.com

We aim to respond within 24–48 business hours.